Privacy Policy

At AFashionFactory.com, your privacy is our priority. We are committed to safeguarding your personal data and ensuring transparency in how we collect, use, and protect your information. This Privacy Policy outlines our practices regarding data collection, usage, and your rights as a user. By using our website, you agree to the terms outlined here. Please read this policy carefully and contact us if you have any questions.

1. Introduction

We respect your privacy and are dedicated to protecting the personal information you provide when using our website. This policy explains how aFashionFactory.com collects, uses, and secures your data. It also informs you of your rights regarding your personal information and how you can exercise them.

2. Information We Collect

Types of Data Collected

We may collect the following types of personal information:

  • Personal Identifiers: such as name, email address, postal address, and phone number.
  • Transaction Information: including payment details, purchase history, and order preferences.
  • Device and Technical Data: such as IP address, browser type, and device information when you visit our website.
  • Usage Data: details on how you interact with our website, such as pages viewed, time spent, and navigation paths.
  • Location Data: general location information based on your IP address.

How We Collect Data

We collect personal information through various methods:

  • Direct Input: When you provide information through forms, account registration, purchases, or subscription to newsletters.
  • Automated Means: Through cookies, tracking technologies, and server logs as you navigate and interact with our site.
  • Third-Party Sources: From partners and service providers when you make a purchase or interact with our promotions.

3. How We Use Your Information

We use the data we collect for the following purposes:

Providing Services

  • To process your orders, deliver products, and communicate with you regarding your purchase.
  • To manage your account and provide customer support.

Improving Our Website

  • To analyze website usage and improve user experience.
  • To tailor content and product recommendations based on your preferences and interests.

Communication

  • To send updates about promotions, new arrivals, or changes to our services.
  • To respond to inquiries and provide technical assistance.

Legal Compliance

  • To comply with legal obligations, such as tax, regulatory, or audit requirements.
  • To enforce our website’s terms and conditions.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you opt in to receive marketing communications or agree to specific data collection activities.
  • Contractual Necessity: To fulfill orders or provide services you have requested.
  • Legitimate Interests: To improve our website, secure transactions, or carry out marketing activities.
  • Legal Obligation: When required by law, such as for tax or reporting purposes.

4. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. However, we may share your data with the following parties under specific conditions:

Service Providers

We work with trusted third-party service providers who assist in operating our website, processing payments, delivering products, and managing communications. These providers only access your data as necessary to perform their tasks and are bound by strict data privacy agreements.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests from governmental authorities.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owners.

5. Data Security

Your personal information is protected through appropriate security measures designed to prevent unauthorized access, disclosure, or destruction. These measures include encrypted data transmission, secure storage, and limited access to sensitive information. While we take all reasonable precautions to protect your data, no system can be completely secure. We recommend you also take steps to protect your information, such as using strong passwords and logging out of shared devices.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. The retention periods depend on factors such as:

  • Legal requirements: We retain records for tax and regulatory purposes.
  • Business needs: Information related to your purchases or communications is kept for future transactions or service improvements.
  • Consent withdrawal: If you withdraw your consent for specific data processing activities, we will delete the related data unless required for legal purposes.

7. Your Rights

As a user, you have rights regarding the personal information we hold about you. These include:

Access

You have the right to request access to the personal data we hold about you. We will provide this information in a structured and commonly used format.

Rectification

If your personal information is inaccurate or incomplete, you have the right to request correction.

Erasure

In certain circumstances, you may request the deletion of your personal data, such as when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent.

Restriction

You can ask us to restrict the processing of your personal data if you contest its accuracy, believe it was processed unlawfully, or if you object to the processing while we verify your claim.

Data Portability

You have the right to receive a copy of your personal data in a commonly used and machine-readable format. You may also request that we transfer your data to another service provider where feasible.

Opt-Out of Marketing

You have the right to opt out of receiving marketing communications from us. You can do this by following the unsubscribe instructions included in our emails or by contacting us directly.

8. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.

Types of Cookies Used

  • Necessary Cookies: Essential for the website to function properly.
  • Performance Cookies: Used to collect information about how you use our website.
  • Marketing Cookies: Used to deliver personalized advertisements based on your browsing behavior.

Managing Cookies

You can control cookie settings through your browser. However, please note that disabling cookies may affect the functionality of our website.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that a child’s personal data has been collected without parental consent, we will delete the information immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will post the updated policy on our website and revise the “Last Updated” date at the top of the page. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at Contact Page.